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Delivery Services & Charges

Therapy World Direct Ltd will personally deliver your purchase to your home or workplace within 5-7 working days of receipt of your order.

We deliver free to the UK mainland (Scotland, England and Wales).  There is a charge to Northern Ireland (Isle of Wight, Isle of Man, Channel Islands, Isle of Lewis, Orkney etc) depending on the value of the product.  Please contact us for a quote.

A courier service is used for most deliveries –  delivery times are Monday to Friday 9am – 5pm.  If free delivery is being offered it applies to UK mainland only.  Orders under £50.00 will incur a delivery charge of £3.95 and will usually be sent by Royal Mail.

For orders from outside of the UK please email your name and address together with exact details of your order so that we can quote a shipping charge.  Orders placed online will have a fixed shipping charge added automatically but this may not be correct so please contact us before ordering online if you are outside the UK.

Lead Times:

As a general rule of thumb, the following lead times apply:

  • Massage tables and chairs (portables) – 1-2 working days.  Please note terms for larger static plinths vary.
  • Large accessories (stools, upgrade packs, stone heaters etc) – 3-5 working days.
  • Small accessories (couch covers, holsters, carry cases) – 3-7 days.

A signature will be required for all items other than the small accessories.  We also need to provide the delivery company with a telephone number so please ensure a suitable number is supplied at time of order.

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